Widths and heights specified in VML code remain pixel values.Widths and heights specified in HTML attributes remain pixel values.That’s why your email looks distorted and warped. This display setting causes some parts of the email to scale in size, while others remain the same. Why Does DPI Scaling Mangle My Email So Much? A few examples of Outlook previews in Email on Acid – notice the 120 DPI versions. Here’s an example of the zoom tool in action:Įmail on Acid’s Email Testing also features previews at 120 DPI for Outlook 2010, Outlook 2013 and Outlook 2016, so you can easily find rendering issues with versions of Outlook that may distort your email. The zoom tool is part of Campaign Precheck’s accessibility workflow, which helps you craft emails that are more accessible for users with disabilities or vision impairments. This will give you a sense of what your font, images or design will look like if a user has high DPI settings. Seeing the Zoomed-In Version of Your EmailĮmail on Acid’s Campaign Precheck features a step where you can view your email zoomed in at 200%. Essentially, any amount of scaling over 100% will distort the email and the higher the percentage over 100%, the more distorted the email will look.īut, as we’ll note below, it’s really all about how Outlook converts pixels and points. You can check this computer setting to confirm that DPI scaling is the cause of Outlook zoom problems. If you want to change resolution for Windows 10, you’ll want to navigate to Settings > Display and chose from the drop-down menu under “Scale and layout.” Click on “Make text and other items larger or smaller.”įrom here you can select 125% or 150% magnification. You can access the Outlook DPI scaling on a Windows machine by navigating to your display settings. Luckily, Michael Muscat for found a solution and posted about it on Campaign Monitor’s forum. The Outlook zoom problem is cropping up more and more as new high-DPI laptops often have the Outlook DPI scaling set as default. The issue here is Outlook DPI scaling, a Windows setting that helps readers with visual impairments. DPI, or dots per inch, is a measure of how many dots (or pixels) can fit within a given space. Does Outlook sometimes make your email look like it was put through a garbage compactor and then fed through a taffy machine? Fonts are huge, tables look tiny and images are all out of whack? Worst of all, the email looks fine on your machine’s Outlook! Why does it look different on your boss’s laptop?
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